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Funding built around your goals

The NDIS provides individualised government funding to eligible Australians aged under 65 who have a permanent and significant disability. Rather than a one-size-fits-all approach, the scheme is built so you can access the specific support you need to live independently, connect with your community, and achieve your personal goals across South East Queensland.

While the application process and funding categories can feel complicated, our team is here to simplify it. From your first application to managing your active plan, we help you get the absolute most out of your funding. Because we are guided by lived disability experience, our priority is your wellbeing, not the bottom line.

To meet the team and see how we can support your journey, visit our About Us page.

Discover the Team

Daily Living Supports

Assistance with day-to-day tasks, personal care, household chores, and building your independence at home.

Community & social access

Support to get out and about, attend events, join local clubs, or learn new skills in safe, inclusive environments.

Homes & accommodation

Supported Independent Living (SIL) to help with day-to-day living in a shared home. Your plan may also cover other housing options like Specialist Disability Accommodation (SDA) or home modifications.

Capacity Building

Access to allied health, therapies, and our Support Coordination to help you manage your plan.

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NDIS eligibility criteria

To access NDIS funding, you generally need to meet a few key requirements set by the National Disability Insurance Agency (NDIA). As an experienced NDIS provider Brisbane and Moreton Bay residents trust, we can help you understand if you meet the core criteria:

✅ Are aged under 65 years old.

✅ Are an Australian citizen, a permanent resident, or hold a Protected Special Category Visa.

✅ Live in Australia permanently.

✅ Have a disability caused by a permanent impairment that significantly affects your ability to take part in everyday activities.

✅ Require disability-specific support, equipment, or early intervention to improve your daily functioning.

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How the application process works

Taking the first step is often the hardest, but you do not have to do it alone. Applying for the NDIS involves completing an Access Request Form and providing detailed evidence from medical professionals about your disability.

Need a hand? Our diverse, multilingual team can guide you through the process. We help you understand exactly what evidence is required, so your application clearly sets out your support needs.

START YOUR JOURNEY
Woman using a wheelchair holding a camera as a photographer Smiling young man with a disability engaged in a hands-on craft activity Woman using a wheelchair working with timber in a carpentry workshop Smiling young man with a disability engaged in a hands-on craft activity Person using a wheelchair boarding an accessible vehicle via a lift
Woman using a wheelchair holding a camera as a photographer Smiling young man with a disability engaged in a hands-on craft activity Woman using a wheelchair working with timber in a carpentry workshop Smiling young man with a disability engaged in a hands-on craft activity Person using a wheelchair boarding an accessible vehicle via a lift
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Still have questions?

Understanding your plan, funding categories, and budgets can generate a lot of questions. Check out our Frequently Asked Questions, or reach out to our Brisbane-based team for a chat.

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Frequently asked questions

No. You need to make your Access Request before you turn 65. If you are already an NDIS participant when you turn 65, you can choose to stay with the scheme or move across to the aged care system. Anyone over 65 seeking disability support for the first time goes through My Aged Care instead.

Reports from the health professionals who treat you. Your GP, specialist or treating team describe your disability, how long it will last, and how it affects your everyday life. Clear, recent evidence makes it easier for the NDIA to assess your request. If you are not sure what to ask your doctor for, ask us. We can tell you what the NDIA looks for.

Your plan sets out budgets for the supports the NDIA has agreed you need because of your disability. Each budget is tied to your goals: help with everyday tasks at home, support to get out into your community, or someone to coordinate it all. Your plan is reviewed regularly, so the funding can change as your life does. Providers like us invoice against the plan, not your pocket.

Everyday costs that are not related to your disability. Rent, groceries and household bills stay yours, the same as anyone else’s. The scheme also does not fund supports that other systems are responsible for, like most medical treatment or schooling. The test the NDIA applies is whether a support is reasonable and necessary because of your disability. If you are unsure where something sits, ask us and we will give you a straight answer.

It is about who handles the money. Self-managed means you pay providers yourself and claim it back, with the most flexibility. Plan-managed means a separate plan manager pays the invoices on your behalf. NDIA-managed, also called agency-managed, means the NDIA pays registered providers like Care to Change directly. Your plan can mix all three, and none of them changes which supports you receive.

Read your plan and note which supports it funds, then choose the providers you want to deliver them. The choice is yours; nobody assigns you a provider. If you would like to talk through what your plan covers and how Care to Change can help, call 1300 515 888 or send us a message through our contact page. There is no obligation, and we will be upfront about what we can and cannot help with.

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