Care that adapts to your life
We understand that your needs change over time. As a registered NDIS organisation founded on lived disability experience, our priority is your wellbeing, not the bottom line. Whether you need a few hours of community access, complex daily support, or assistance with Supported Independent Living (SIL), our experienced management team and diverse, multilingual support workers are here to adapt to you.
We believe in straight-talking transparency. You will always know how your funding is being used, and we will never deduct money from your Disability Support Pension (DSP) for our invoiced services.
A standard of care you can trust
When searching for reliable support, you need a team you can count on. We are an NDIS-registered provider, which means our practices are audited against strict government quality and safety standards. We provide clear, upfront service agreements aligned with current NDIS Pricing Arrangements, so you always know exactly how your funding is being used.
Because our profit-for-purpose model is guided by lived disability experience, we understand the importance of genuine connection. Our diverse, multilingual team takes the time to match you with a support worker who suits your personality, cultural background, and daily needs.
Frequently asked questions
Yes, and many people do. You might have daily living support at home plus a community group during the week, or Support Coordination alongside SIL. Each support is billed to the matching part of your NDIS plan, so the mix depends on the funding you have. Tell us what a good week looks like for you and we’ll suggest a combination that fits.
Yes. Your NDIS plan is reviewed regularly, and your goals and routines can change between reviews too. We can adjust the mix with you: add a group activity, change the days your support worker comes, or step support up or down as your plan allows. Tell us what’s changed. We’ll work through the options together.
Yes, where your NDIS plan funds them. Think ramps, grab rails or bathroom changes that make your home safer to live in. We coordinate the work through our contractors: they do the building, we handle the arranging, so you’re not chasing trades yourself. Not sure whether your plan covers a modification? Ask us and we’ll help you find out.
Yes. Before any support begins, you’ll get a written service agreement that sets out each support, what it costs against your NDIS plan, and how to change or end it later. Nothing starts until you’ve read it and you’re happy. Take your time. Ask us to explain anything in plain English, and involve a family member or advocate if that helps.
